23-Steps (Pink Hornet)

Account & Data Deletion

Developer: Pink Hornet / 23-Steps

Games Covered: Block Builder (com.TwentyThreeSteps.BlockBuilder), Mine and Dungeon (com.TwentyThreeSteps.MineDungeon), Skyblock Dungeon (com.TwentyThreeSteps.SkyblockDungeon)

Last Updated: October 31, 2026

If you want to delete your account and all associated cloud data from Block Builder, Mine & Dungeon, or Skyblock Dungeon, you can do so by following the instructions below.

How to Delete Your Account & Data

Option 1: Delete from within the game (where supported)

  1. Open the game (e.g., Mine & Dungeon or Block Builder) on your device
  2. Go to the Settings menu
  3. Tap on "Delete Account" (or copy your Player ID / Display Name)
  4. Confirm your deletion request

Option 2: Request deletion via email

You can request full account and cloud data deletion for Block Builder, Mine & Dungeon, or Skyblock Dungeon without opening the app by contacting us via email:

Email us at:

ngcognpal@gmail.com

Please include "Account Deletion - [Game Name]" (e.g., Block Builder or Mine & Dungeon) and your in-game nickname or Player ID in the email.

What Data Will Be Deleted

When you request deletion, the following data will be permanently removed:

  • PlayFab Player ID and account information
  • Game progress, level records, and ghost replay data
  • Cloud save data and leaderboard entries
  • In-game achievements, statistics, and unlocked items
  • User preferences and any stored personal information

⚠️ Important: Account and data deletion is permanent and cannot be undone. All cloud progress and leaderboard records will be permanently removed.

Processing Time

When we receive your deletion request, we will process it and permanently delete your account and associated data within 30 days (typically within 3–5 business days).

Questions or Concerns

If you have any questions about the account deletion process or data removal, please contact us at ngcognpal@gmail.com.